Cannot remove voicemail notification

[DPJ201070]

Always had an issue with random voicemail notifications I cannot clear without clearing cache or force stop.   Since software update last week, voicemail notification will not clear at all.  Reached out to Samsung who advised a factory reset to be completed.  Still have issue 😠. Can see from this community this is a long standing issue that Samsung haven't fixed.  Any software patches available to fix this bug?  Only alternative is to have repair engineer come out when not sure this requires a physical repair.  Samsung A71 model

[Fogeaters]

I am having the same issue. Tried everything... Clear Cache, Clear Data, Reboot. New Voicemail Icon still there, no voicemail. I need to be able to tell when I have a new voicemail. Samsung you need to fix this.

[66jerryb]

Same here. S21. Listened to the VM but notification will not delete.

[RDub1]

It's a setting in your voicemail. Call your voicemail and go into settings from the menu. You can then change how you are notified, by on screen notification and/or SMS. If you select SMS you can then turn off on screen notifications. My friend had this notification on for months and we just worked this out. It worked immediately!

[WillGortoa]

Curious ... I'm having this issue at the moment with iD Mobile SIM. It's clearly an issue at their end because I had exactly the same issue when I first took out the SIM-only contract with my previous phone: Moto G5 Plus. And it's just recurred with new Samsung S20FE on the same SIM! It was resolved on the previous phone by them switching off on-screen notifications and moving to SMS. But could I find anyone on their chat system that could do that today? Ugh! 😩 So ... I'll go into the settings menu as suggested ... and see if *I* can do it?! Wish me luck ... I'll report back.

[WillGortoa]

Okay. It's still there! Am I missing a trick? Do I now 'turn off on-screen notifications' on my phone somewhere to fully resolve? 🤔

[dalewatts666]

I have the a33 5g and I have 4 permanent new voicemail notification even though I haven't got any voicemails at all . There's no way to get rid of these , HELP

[dalewatts666]

Did u have any luck