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Original topic:

Adding contacts to a group

(Topic created on: 22-06-2021 02:04 PM)
jones70
First Poster
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Other Smartphones
Hi. I have set up a group and added 15 contacts but there are 7 other contacts that I cannot add. Does anyone know why that may be?
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2 REPLIES 2
AndrewL
Moderator
Moderator
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Other Smartphones

@jones70: Please can you confirm the model number and current Android version of your device, located in Settings > About Phone? Can you clarify why you're unable to select the contacts i.e. are they greyed out? Do the affected contacts contain phone numbers, and are they stored in the same location as the 15 contacts you were able to add successfully? For instance, are some contacts saved to a Google or Samsung account, while others are stored on your SIM card? 

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xSteveuk
Helping Hand
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Other Smartphones
Hi,
Can you not select your group

And select edit
To add more to
Your group
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