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Wifi & 4g calling

(Topic created on: 20-08-2023 02:58 PM)
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TonyVit1
Explorer

‎20-08-2023 02:58 PM

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Hi, I have a Samsung Galaxy S10 & when I was with Virgin mobile I had wifi & 4g calling in the settings & in the quick panel. I was migrated to O2 in August & even though on my O2 app says that it is activated I cannot find in my settings or in the quick panel. Its as its dissappeared.

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14 REPLIES 14
Adamksc
Helping Hand

‎20-08-2023 07:41 PM

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In response to TonyVit1
Do you change sim card to o2 after transfer from virgin to o2, because still using virgin sim card can cause problems
-----------------------------------------------------------‐----------------------------------SAMSUNG Galaxy S23 Ultra SM-S918B /DS
Samsung One UI 5.1 / Android 13 CSC-EUX
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TonyVit1
Explorer

‎20-08-2023 10:07 PM

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In response to Adamksc
Still using virgin
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TonyVit1
Explorer

‎20-08-2023 10:08 PM

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In response to Alfsdad
Ok will get in touch with O2. Thanks
Adamksc
Helping Hand

‎20-08-2023 11:12 PM

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In response to TonyVit1
I will swap for sim card
-----------------------------------------------------------‐----------------------------------SAMSUNG Galaxy S23 Ultra SM-S918B /DS
Samsung One UI 5.1 / Android 13 CSC-EUX
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Nico1986
Journeyman

‎18-11-2023 11:36 AM

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Hi, just wondering if you had any luck as I'm having the same issue. Migrated to o2 from virgin and it worked, but then after an update it disappeared and the o2 app says it activated. Thanks 

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