Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Samsung s21 ultra google needs previous owners info I haven’t got that helllllp

(Topic created on: 20-08-2023 02:18 PM)
279 Views
Phi3
First Poster
Options

Hi there all my names Phil and I have been and brought Samsung s21 ultra secondhand unfortunately it has been reset to factory settings when I set up it asks for previous owners name email password and I haven’t got this does anyone have any information or ideas on this I would be very grateful thanks in advance phil

0 Likes
4 REPLIES 4
wintersmith
Pioneer
Options
There is no way to contact seller?
0 Likes
Glenntech
Samsung Members Star ★
Options
I'd send the phone back and get another.
If the phone wasn't reset correctly or was reported stolen. You will have very little chance of doing anything with it.
0 Likes
keith30
Maestro
Options
Nothing much you can do if you can't retrieve the previous owners details, ether send it back from where you purchased from or bin it.
Alfsdad
Voyager
Options
The phone was not reset correctly. Or possibly stolen.
0 Likes