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why does my phone asks for the secure folder Password?

(Topic created on: 14-06-2023 09:16 AM)
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Sinatchka
Apprentice
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i have samsung galaxy s21 Ultra and everytime i restart my phone for some reason i get a notification that asks me to enter the secure folder password, when i enter it the password of my secure folder then the notification goes away. 
i just want to understand for what reason does it ask for the password of the secure folder? 

thanks in advance.

17 REPLIES 17
Selwoir
Apprentice
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I am also interested to know the answer to this question.
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Badger42
Helping Hand
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It maybe the settings you have set up for the secure folder e.g. when phone restarts.Screenshot_20230614_101233_Secure Folder.jpg
Kirstyl0u
Pathfinder
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Mine does the same.
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Kirstyl0u
Pathfinder
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It's not this because mine is set for "each time I leave the app". Yet I get it at every restart.
PaulC59
Troubleshooter
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I don't use secure folder but if it's not a settings issue, I suspect it may be due to an app that is set to save files to or update your secure folder or maybe an ant virus app etc i.e they would need access to the folder all the time so may trigger the password request when you start up the phone? Just a thought so may be worth checking out. Hope this helps
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Badger42
Helping Hand
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I've just tried this on mine after a reboot and it asks for a pin to get notifications for the secure folder after a restart even though my settings are set for folder locked after screen is turned off.
Sinatchka
Apprentice
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no that's not it, it is set to each time i leave an app

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Sinatchka
Apprentice
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same thing 

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Sinatchka
Apprentice
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what do you suggest the Solution for it?

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