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When I try to place a call using direct call from the edge panel it opens Viber App?

(Topic created on: 04-01-2023 09:27 AM)
19646 Views
ManalFF
Journeyman
Options

I open my edge panel and choose a contact to call from the direct call panel. It automatically opens Viber, if I remove Viber it works normally. I can't find any settings on Viber or in Direct Call Panel to fix this issue. 

Viber takes over the Phone Call.
Though using the "People Edge" works normally.

any fixes for that issue?

29 REPLIES 29
Hus83
Apprentice
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Doesent change anything 

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Members_a0VpiWs
Apprentice
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The same for me on new flip 5. On previous flip 4 everything works well, the same settings. Anyone found any solution? Thank You

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ManalFF
Journeyman
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Unfortunately, still same issue. I need to uninstall Viber. And then install it again when needed and so on. 😢

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Joeylene Berja
Student
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Screenshot_20230920_215223_Permission controller.jpg

Joeylene Berja
Student
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Screenshot_20230920_215223_Permission controller.jpg

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karaganchev
Student
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Found solution for this!

Just add direct call shortcut on your home screen with some contact of yours. Then when you click it will ask you which app to use, then select dialer and tick to always use it. 

This is solving the direct call edge panel bug, hope it helps you. 

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Members_zaImVUk
First Poster
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Hi 

Could You give more specific sequence how can be done it, please? 

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V6h4
First Poster
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I have the same issue with my recently bought samsung galaxy s24 plus 

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ManalFF
Journeyman
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Thank you for your solution, I am using both options and they are both available. But I need Samsung to fix this issue

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ManalFF
Journeyman
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Hi I really hope they can fix this issue you can find some workarounds on the replies here. But the bug is still there.

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