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Voicemail notification

(Topic created on: 13-09-2023 10:39 AM)
1228 Views
JThames
Journeyman
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How do I get rid of the voicemail notification from my phone? It won't go away even though I haven't any voicemail messages and I accidentally touch the notification when I open my phone. Very frustrating. 
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15 REPLIES 15
JThames
Journeyman
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No I still have the problem. I have just learned to ignore it and try not to swipe it.
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jiggy1
Apprentice
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I think I solved it 😁
I called my voicemail, went to main menu and changed the way I receive notification to txt message and walla! It's disappeared. I'm on O2 and I pressed * and then 5 to get to this option.
Hope this helps 🙏🏻
JThames
Journeyman
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Ill give it a go
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Lels
First Poster
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Have been looking at how to fix this for ages and this worked instantly!
aurora_lucreazia
First Poster
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I am on o2 as well and it worked!!! The notification disappeared as soon as I enabled text notification! Thank you! This whole time it was o2's fault 🙀.
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Okoklego
First Poster
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I'm also with EE and had this issue for a few days. I managed to get rid of it after deleting the voice message, which brought me back to the main menu. I selected "voicemail settings and features", and then turned off EE's "Enhanced voicemail alert". Hope this works for you too.