08-01-2024 09:19 AM
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08-01-2024 10:24 AM
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Hey @Kinkinzz.
Make sure that you're using a genuine Samsung charger plug and cable, as using a third party charger won't charge the battery properly. This would result in the battery eventually draining and not lasting as long as it should.
Also, Fast Charging may not be enabled in your settings, so it would be worth checking this if you haven't already. Go into Settings > Battery and device care > Battery > More battery settings > Toggle on Fast charging.
22-03-2024 01:57 PM
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Both my husband and I noticed this issue as well, so I replaced our SAMSUNG charging cables as well as the plugs for both of us and checked our settings. Our settings are still set to fast charge enabled and neither new plug/cable is providing us a fast charge. So 15% is taking 25 minutes. Also, we noticed that the cable can now only face one direction when plugged into the phones or it does nothing at all or slow charges taking over an hour for 15%. (Please note the slow charge is from a non-Samsung fast cord, not plug)
06-04-2024 04:28 PM
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06-04-2024 08:32 PM
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07-04-2024 03:52 AM
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My phone does not recognize the super fast charger after samsung update today. Fast charging in battery settings is toggled on. I hope this can be resolved
08-04-2024 08:49 AM
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Looks like Samsung pulled it off devices because they were about to get caught up. Looks like they haven't been sued for this yet. If this is the case, I've paid extra to ensure I've had a super fast charger. If the testing is legit, samsung HAS to be hit with a class action. THEY ARE THE KINGS OF DECEPTIVE BUSINESS PRACTICES AND SUBVERSIVE ACTIVITY WITH RETURNS AND WARRANTIES.
08-04-2024 03:12 PM
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09-04-2024 09:08 AM
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Hi,
My phone stopped fast charging not long after some updates, and started having cable issues too.
thank you
10-04-2024 07:42 AM
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