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Sound a d virus problems

(Topic created on: 16-05-2023 02:47 PM)
972 Views
mishababy
Journeyman
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Hi all I put avast free security on my phone now I'm getting 40 messages a day saying they'll close things down on the phone etc.Now I can't even phone out.It keeps saying clean up here and there and trying to charge over 29.00.Its supposed to be free.Help wase.Its a Samsung s20
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12 REPLIES 12
Pugs1957
Samsung Members Star ★
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Sounds like a scam, uninstall the app. Where did you download it from?
admidge66
First Poster
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I've never had anti virus software on a phone! Get rid of it!
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keith30
Maestro
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Take it off, use the Sansung device protection instead, it's free as well
-Robot-
Samsung Members Star ★
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Avast is an awful product I would never trust them. As you started having issues after installing it, I would remove it
mishababy
Journeyman
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Straight from Google recommendations for android Sam s20.Thank you fir replying.Niw i can't even make calls to people.
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mishababy
Journeyman
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How do I fi d it thanks?
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mishababy
Journeyman
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I will do now.thanks.
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keith30
Maestro
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It's in the settings, then look under battery and device care, toggle on device protection and you can manually scan or let it do it automatically. It will then run though all your apps and give you the report if it finds any malware/virus in any apps.
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mishababy
Journeyman
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I did as you suggested.It says there are 3 threats but tried to direct me to one that I'd need to clean it fir 29
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