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Software updates

(Topic created on: 15-04-2024 08:51 PM)
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Kiwia
First Poster
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Sorry.  My sumsung s21 ultra until now has not yet received the software update of Android 14 .please  help with this

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Robin999
Black Belt 
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My guess is you're using the phone outside of the region is was meant for. Please provide your CSC code, country of purchase, where you are now, firmware/UI currently installed.

You could try forcing an update via Smartswitch whilst connected to a pc/laptop.
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Faloh
First Poster
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Same here. I am yet to receive the one ui 6.1 update on my Samsung S21 Ultra, but my neighbor uses the S21 and he has gotten the update already. Also, the last update section in the software update is graded out.

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