S21 FE extend software support

[djvinny23]

Hello Samsung Team,

I would like to respectfully request that Samsung consider extending software support for the Galaxy S21 FE, even if only by one additional Android/One Ul version or extended security updates.

The Galaxy S21 FE still has flagship-level hardware

(Exynos 2100/ Snapdragon 888) that remains fully capable of running newer Android versions smoothly. Many users continue to rely on this device as their primary phone, and performance remains strong.

Samsung has recently introduced a 7-year update policy for newer Galaxy and FE models. While we understand that this policy may not be retroactive, the S21 FE belongs to the same "Fan Edition" lineup, and the difference in long-term support creates inconsistency within the FE brand.

Extending software and security updates would also align with Samsung's sustainability and environmental goals. Ending support for a fully functional device encourages unnecessary upgrades and contributes to electronic waste.

Finally, continued security updates are important for user safety, especially for banking, payments, and personal data protection. Even an extension of security updates would greatly benefit long-term

users.

The Galaxy S21 FE was marketed as a fan-focused device, and extending its support would be a strong goodwill gesture that reinforces customer loyalty and trust in Samsung.

Thank you for taking this feedback into consideration.

[arianwen27]

Official samsung don't check these forums. You'll need to contact them via email or something for them to see it. This forum is only for device owners to talk to eachother

[djvinny23]

Thanks

[Piper123]

When the S21 Series was launched, Samsung were clear about the update policy.

It is highly unlikely it will be extended.

[djvinny23]

I understand the disappointment, but Samsung set the S21 FE's update policy at launch and has consistently followed it across all models. Extending support for one device would break that consistency and create false expectations. It's more realistic to accept the policy as promised than expect an exception.

[Piper123]

Confused

You as the OP asked the question about extending support and now you're advocating not doing so.

[JAMES4578]

You could also send Feedback via Samsung Members but do not expect a positive response,pretty  sure the policy will not be changed and the device (even if working well) is a bit outdated now.

[djvinny23]

@Piper123 I do want Samsung to extend support. My point wasn't that they shouldn't, but that based on Samsung's history it's unlikely. Acknowledging reality isn't the same as agreeing with it.

[djvinny23]

I've also shared this feedback on Samsung UK's public channels to reflect that many users feel the same. I'm hoping this request can be reviewed from a sustainability and long-term support perspective.

[djvinny23]

https://x.com/i/status/1999770046600814688