Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

SMS notification problem

(Topic created on: 20-12-2021 11:55 AM)
2284 Views
Tidyman
Apprentice
Options
Hi. Not sure what's happened but now, when I get an SMS from someone, it arrives silent with an alarm bell crossed out and I have to highlight the message and select the notification bell to turn it back on. Have to do this with every new person I get texts from....never had to before. Also, I don't get delivery alerts anymore and can't find where to turn them back on.
This only happened after I switched supplier from virgin to O2. Can anyone help?
0 Likes
11 REPLIES 11
wyse_terminal
Voyager
Options
What messaging app are you using? Samsung or Google?
0 Likes
gaz40
Apprentice
Options
O2 and Virgin ate now the same company. Your message are more than likely set to silent notifications.
0 Likes
Tidyman
Apprentice
Options
Samsung
0 Likes
Tidyman
Apprentice
Options
They merged, yes, but I had to cancel my sim and take on an O2 one...they're staying separate in that respect. Never had a problem with notifications and they work on everything else, just the text messages that seem to have gone squiffy.
0 Likes
Tidyman
Apprentice
Options
Also, checked and they don't seem set to silent. A tone is selected and works once the bell with the line through is cancelled, its just that all texts from a new contact come in silent and I cant seem to change it. I'm obviously missing something somewhere.
0 Likes
gaz40
Apprentice
Options
Not sure if u tried this Screenshot_20211220-202646_Chrome.jpgScreenshot_20211220-202623_Chrome.jpg
0 Likes
Tidyman
Apprentice
Options
Right...this could be my issue. On the notifications section there is no 'advanced' setting but it does say "3 categories deleted"
Seems I may have to reinstall?
I'll try and do this and thank you for your help....this may be where my message received notification has disappeared to
0 Likes
gaz40
Apprentice
Options
No worries. I hope it dose the trick
0 Likes
Tidyman
Apprentice
Options
Yep....cleared cache and cleared data on messages app and that's fixed it 👍
0 Likes