SMS notification problem

[Tidyman]

Hi. Not sure what's happened but now, when I get an SMS from someone, it arrives silent with an alarm bell crossed out and I have to highlight the message and select the notification bell to turn it back on. Have to do this with every new person I get texts from....never had to before. Also, I don't get delivery alerts anymore and can't find where to turn them back on.

This only happened after I switched supplier from virgin to O2. Can anyone help?

[wyse_terminal]

What messaging app are you using? Samsung or Google?

[gaz40]

O2 and Virgin ate now the same company. Your message are more than likely set to silent notifications.

[Tidyman]

Samsung

[Tidyman]

They merged, yes, but I had to cancel my sim and take on an O2 one...they're staying separate in that respect. Never had a problem with notifications and they work on everything else, just the text messages that seem to have gone squiffy.

[Tidyman]

Also, checked and they don't seem set to silent. A tone is selected and works once the bell with the line through is cancelled, its just that all texts from a new contact come in silent and I cant seem to change it. I'm obviously missing something somewhere.

[gaz40]

Not sure if u tried this

[Tidyman]

Right...this could be my issue. On the notifications section there is no 'advanced' setting but it does say "3 categories deleted"
Seems I may have to reinstall?
I'll try and do this and thank you for your help....this may be where my message received notification has disappeared to

[gaz40]

No worries. I hope it dose the trick

[Tidyman]

Yep....cleared cache and cleared data on messages app and that's fixed it 👍