enajnollid
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11-08-2023 12:18 PM
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Hi, please could anyone help? I have just purchased a Samsung s21 second hand from a friend. When I am inserting my sim card it isn't connecting and on the sim management it still says my friends number and not mine. Thank you
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Glenntech
Samsung Members Star ★★
11-08-2023 12:48 PM
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Has the phone been factory reset?
If not then your friend will need to do this.
A factory reset will remove information and account data such as this
If not then your friend will need to do this.
A factory reset will remove information and account data such as this
jax57
Journeyman
11-08-2023 12:49 PM
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I think it hasn't been unlocked yet. So you can get a unlock code.
AshtabS9Ultra
Mastermind
11-08-2023 07:50 PM
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Or to add to the above he may have an esim on the device that needs deleting
