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Settings number incorrect

(Topic created on: 06-05-2023 05:23 PM)
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LJSussex
Apprentice
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I bought this phone as an upgrade and transferred it to my existing number with the PAC code
The number in the settings is still the original number and I need to change it to my existing number 
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5 REPLIES 5
LJSussex
Apprentice
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It already shows the existing number. I remember changing this when I bought the phone but it didn't change it in the settings
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Fiona26
Samsung Members Star ★
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I don't think you can change it if it is the original number that was stored on the sim. In this link someone has said that they had to have their network provider issue a new sim to get the number in about device.
https://eu.community.samsung.com/t5/other-smartphones/incorrect-phone-number-in-about-device-on-s8/t...
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StuartR
Troubleshooter
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The original number is embedded onto the sim card, you can either request another sim card and it will be embedded with your old number you transfered.

I've not done this but apparently you can put your sim card into an iPhone and its capable of changing the embedded number on the sim card (google will tell you how to do this) obviously you'd need access to an iPhone.
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LJSussex
Apprentice
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It has only become a problem when I tried to add my bank card to my Google Wallet. My bank say the number asking for authorisation is the number in my settings, which is not the number my bank recognises as my own number. I will speak to my bank again to see what can be done.
Alternatively, I will speak to Vodafone.
Thanks for the advice, have a fantastic weekend 😀
LJSussex
Apprentice
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Thanks for this, I will get someone to try for me .
Have a great weekend 😀