14-04-2020 05:54 AM - last edited 14-04-2020 06:07 AM
Hello,
I forgot my screen lock pin code, but I was able to unlock the phone using my fingerprint. Now, after many attempts to unlock the phone with pin code, even the fingerprint is not working. Is this a permanent or I can use my fingerprint after a few hours will pass?
14-04-2020 06:56 AM
Did your phone reject your fingerprints when you scanned them @Paulcristian ?
If so then yes you do have to wait a short while for it to work again or may have to login using another avenue.
Other options if all else fails 》
Please be aware the below solutions can delete all your saved info on the phone.
hardreset.info/devices/samsung/samsung-galaxy-s9
thecellguide.com/galaxy-s9-locked-out.
samsung.com/uk/support/How-do-i-perform-factory-reset-on-my-mobile-device
I wish you all the best with this situation.
🌈 Stay Safe 🌈
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
14-04-2020 07:05 AM
Thank for you answer @BandOfBrothers.
Yes, after many attempts to unlock the phone with my forgotten pin code, my phone rejected my fingerprints.
My question is now, how long do i have to wait until i can use my fingerprint to unlock the phone....12 ..24 hours ?
14-04-2020 07:16 AM
On my phone if I use the wrong fingerprint it gives a 29 second countdown timer to be able to use my fingerprints again @Paulcristian
🌈 Stay Safe 🌈
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
14-04-2020 07:28 AM
Yes, so does my phone, but this time increases with the number of attempted mistakes. I did tried for 50 times or so....and i have this question if the device will permanently locked me, after so many attempts
14-04-2020 08:23 AM
I don't think so as it just won't allow you access.
🌈 Stay Safe 🌈
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
14-04-2020 08:48 AM
Then I'll wait a few hours before trying again.
Thanks for your help, mate!
Have a nice day,
14-04-2020 08:58 AM
Have a good day too.
🏳️🌈Stay Safe 🏳️🌈
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "