Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Samsung s20 ultra.

(Topic created on: 08-04-2021 03:03 PM)
460 Views
Mickey1121
Student
Options
My phone has all a sudden stared to get hot when using. Does anyone have any ideas. The phone isn't 12 months old so it shouldn't be the battery.
0 Likes
2 REPLIES 2
Sparky4263
Student
Options
My s20 plus has been doing this lately and crashing All the time
0 Likes
BandOfBrothers
Samsung Members Star ★★
Options

Hi @Mickey1121 

 

Try these…

1,  Clear your phone's System Cache Files by turning your phone Off and then from a set series of button presses go into the phone's System Files and clear the cache. No information is lost this way. You may need to insert your headphones or hook upto a computer with your data cable to get to this menu on the phone. 

2,   Put the phone in Safe Mode which disables your downloaded app's but let's your stock app's keep working. If the issues stop then this highlights a downloaded app as the possible issue. Come out of Safe Mode and start deleting your most recent downloaded app's one at a time until it stops. https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "