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Samsung account not accepting new password reset

(Topic created on: 16-04-2022 12:44 PM)
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Sisgenesis1
First Poster
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Good afternoon Samgung family,

I wonder if anyone can help, Trying to set up Samsung account so I can save passwords, but when I've reset my password, the system won't save the password and sends me an error message saying 
"Can't include more than 3 repeated or consecutive character in your password.

But no numbers or letters are repeated and I'm not sure if it's not accepting a symbol.

If anyone has any suggestions I'd be very appreciative.
3 REPLIES 3
KholaI
Moderator
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Hi @Sisgenesis1 

If you're in the UK, try getting in touch with the Accounts team on 0800 995 1079, as they'll be able to help.

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AnnaDissatisfiedCust
First Poster
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Samsung absolutely sucks.  Just reset my password because my tv all of a sudden was 8 hours off even though I had my time zone registered.  I had to do a total reset and now I can't log in to Samsung at all!  Will NEVER buy another Samsung product.

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KholaI
Moderator
Moderator
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Hey @AnnaDissatisfiedCust 

Have you tried any troubleshooting steps to combat the issue you're experiencing, or have you gotten in touch with our Remote Management Team at all?

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