S10 not adding email

[TaylorJayson]

My old s10 i found i reset it and then it wont add an email, when i add it it just says "JSON 1SA1" Then sends me back without the email added, i already tryed reseting it again.

[BandOfBrothers]

Hi @TaylorJayson  👋 

Sometimes a Samsung phone can be a little glitchy when trying to add an email. 

Double check all the sign up credentials are correct like the password itself and keep trying. 

Troubleshooting steps are >

1. Try a forced reboot by holding down the volume down key and power button simultaneously for more than 7 seconds to restart it. When your phone resets, you will feel it vibrate.

2. Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } 

If i can be of any further help please don't hesitate to ask  😎