07-07-2021 06:17 PM
Within one week I've already ruined one S Pen nib inserting the S Pen in the slot provided in the case.
I could not find the nibs \ tips at the Samsung store (here in the Netherlands) but see them offered at Amazon and other online places.
Is it, one size fits all?
07-07-2021 06:41 PM - last edited 07-07-2021 06:43 PM
07-07-2021 06:53 PM
Thanks for the information! I still have one extra as a spare.
07-07-2021 08:14 PM
Hey all!
If you require extra nibs, we can arrange to send out replacements within the first 6-months of purchase. You can reach out to our Social Media Team on Facebook Messenger or Twitter DMs, and they'll happily arrange this for you.
07-07-2021 10:11 PM
Thanks! I've already sent a message to Samsung NL via Facebook Messenger.
Thank you, Dave Horne - The Netherlands
10-11-2021 04:42 PM
HI, this information is not correct. At least it hasnt been for me. On my 3rd S pen in a week and it has now stopped working properly. I contacted the Social Media teams on Facebook and Twitter who got me to repeat everything I had already tried with the 1st 2 pens. They then told me they couldnt help and I needed to speak to the Online Parts department. They told me they couldnt help and passed me onto someone else. This 4th dept has just called me back to say that they cant send out spare parts as the S Pen didnt come in the box with the S21 and theyve passed me onto yet another department?!
How do I get this resolved? If i use an S pen from a 10 yr old Samsung Tablet, that pen works fine on my S21, but is too big for the case. This isnt exactly confidence inspiring!
10-11-2021
05:52 PM
- last edited
18-03-2025
05:05 PM
by
Matthew C
Hi @PonyBristol
If the issue is with the pen, not the nib, then this would need to be discussed with the Online Shop Team as our Social Media Team isn't able to arrange a repair for a S Pen. Please get in touch with the Online Shop Team on .
10-11-2021 06:26 PM - last edited 10-11-2021 06:27 PM
30-12-2021 07:31 PM
Hi
Could you please tell me if this is true as I have tweeted Samsung UK about replacement nibs and they have no clue about if and where Samsung provide genuine replacements, I am in need of replacements and I am wary about purchasing 3rd party nibs as worried about compatability and damaging my s-pen/screen.
Please Help
Paul
01-01-2022 09:05 AM
Hi
I have contacted Samsung UK about spare nibs and they don't know anything about spare nibs, who can I directly speak too, yo get spare nibs?
Regards Paul