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Restore function deleted my text!

(Topic created on: 24-02-2025 08:25 PM)
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Members_G10wc0f
Student

‎24-02-2025 08:25 PM

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I tried to restore VERY important messages that Samsung Galaxy phone actually deleted because I clicked delete by accident when I went to block someone. I tried to cancel but it wouldn't let me. When I went to restore immediately after, it deleted them even though it said they are restored!! SO if they are restored, where are they?! Thanks!

2 REPLIES 2
GoanGeek
Samsung Members Star ★

‎24-02-2025 09:50 PM

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Hi

Please follow the link

https://www.samsung.com/us/support/troubleshoot/TSG10001924/
Follow Me, like my posts and Mark as Solution if I helped solve your Problems.
Members_G10wc0f
Student

‎24-02-2025 10:22 PM

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In response to GoanGeek

Thanks for reply but none of these options will work. I didn't have a backup. I clicked on restore and the phone ate ALL my text messages. Nightmare. I'm devastated because they were messages from my daughter. Now the trash is empty. Even though it said the messages were restored, they were not.

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