20-08-2020 08:18 PM
Solved! Go to Solution.
21-08-2020 10:02 AM
The first time the phone is turned on/restarted you have to enter your PIN code.
To remove the PIN code follow the link above posted by @AndrewL.
Welcome to the Community!
20-08-2020 08:23 PM
@sheraz99: Is the fingerprint scanner no longer recognising your fingerprints? If you're unable to access the phone due to a forgotten password then I recommend signing in to Find My Mobile via the link below, where you can remotely unlock your phone.
https://findmymobile.samsung.com
21-08-2020 07:51 AM
21-08-2020 08:56 AM
21-08-2020 10:02 AM
The first time the phone is turned on/restarted you have to enter your PIN code.
To remove the PIN code follow the link above posted by @AndrewL.
Welcome to the Community!
22-08-2020 11:15 AM