Phone Freeze And Restart

AlexLdn · ‎25-05-2023

Hi the community! Something is happening sometimes with my phone. Suddenly it freeze and then restart.

Phone up to date from 1st May 2023

Does it happen to anyone else?

S21+

Obsydian · ‎25-05-2023

Interesting not seen that message before.
If you have not, try a wipe cache partition.

2 Decades Samsung Ownership, If my response helps leave a Like and Accept as a Solution
DAILY: ZFold6, Watch Ultra, Fit3, CL Ace 2, BT-W6, 20,000 Power bank, Smart Tags
FAMILY: ZFlip5, ZFlip6, Watch6 Classic, Tab S8 Ultra, Tab S7 Plus, Buds Pro2, Buds3 Pro
OFFICE: Book2 Pro i7, M70A 32”, Logitech K700, MX Ego, M720 Triathlon, Pop, Jabra Evolve2
AV/GAMING: QN95A 50” TV, Q900A, SW900s, 8 Series TV, LG OLED, M70A 43”, Dell Inspiron G5
APPLIANCES: Jet 75 Vacuum, MC32 Oven, American Fridge, 8 Series TV, LG OLED
SPARES: ZFlip4, ZFlip3, Buds1 Pro, Buds2 Pro, Book2 Pro i5, Level Speaker
MAINTAIN: iPhone 14, iPad Air4, iPad Mini4, iPad Pro1 12.9, Watch6

AlexLdn · ‎25-05-2023

Yes first time it appears. It actually appeared once I open the Members app 🤔

AJacob · ‎25-05-2023

Its happening to me as well, frozen and restarted 3 times over the last week. I don't know what happened.

Wordsmith · ‎26-05-2023

That isn't a solution to it. Mine is the same, and I have practically deleted all my apps and wiped my cache. I discovered it mostly happens when I change my fonts or system settings like motion smoothness, and the list is endless. It is a bug in the last update, and I hope the June update will address it.

Obsydian · ‎26-05-2023

Best to log it with Samsung support

2 Decades Samsung Ownership, If my response helps leave a Like and Accept as a Solution
DAILY: ZFold6, Watch Ultra, Fit3, CL Ace 2, BT-W6, 20,000 Power bank, Smart Tags
FAMILY: ZFlip5, ZFlip6, Watch6 Classic, Tab S8 Ultra, Tab S7 Plus, Buds Pro2, Buds3 Pro
OFFICE: Book2 Pro i7, M70A 32”, Logitech K700, MX Ego, M720 Triathlon, Pop, Jabra Evolve2
AV/GAMING: QN95A 50” TV, Q900A, SW900s, 8 Series TV, LG OLED, M70A 43”, Dell Inspiron G5
APPLIANCES: Jet 75 Vacuum, MC32 Oven, American Fridge, 8 Series TV, LG OLED
SPARES: ZFlip4, ZFlip3, Buds1 Pro, Buds2 Pro, Book2 Pro i5, Level Speaker
MAINTAIN: iPhone 14, iPad Air4, iPad Mini4, iPad Pro1 12.9, Watch6

Midge123 · ‎26-05-2023

Hi I have not had that on my s20 ultra now I got it once well over a year ago just the one time

Pastyeater · ‎31-05-2023

I imstalled the update 2 days ago and it has restarted every night since. I started the Members app to see who else is affected and it greeted me with the same message.

Has anyone noticed whether the phone's alarms still sound while it's waiting for its first login after an update? Since it waits to apply UI settings, I have a nasty feeling it'll leave me hanging one of these mornings.

Bencliff · ‎16-02-2024

Hello please how did you fix it