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not receiving email notifications

(Topic created on: 13-02-2021 09:15 AM)
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Russ1990
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Hi

I'm not receiving email notifications on my new s21 this has only just started happening and was working fine before, I have my email linked with Gmail. I have checked all the notification settings in the app and on the phone and everything is set correctly. Any ideas?
38 REPLIES 38
Members_cKFDv8j
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Uninstalling the updates then going to play store & G mail, then clicked on updates, it worked straight away for me. Thanks

 

Members_ux1gM7q
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I am having the same problem. I am using Outlook on my Galaxy to receive my emails. I get notifications from my Gmail account, but not my Bt account. Very annoying.

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Babbs03
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This worked perfect for me thank you!!!!

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Asad_89
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I'm having the same issue, I have checked the notification settings and all are enabled Screenshot_20230303_085004_Settings.jpgScreenshot_20230303_085011_Settings.jpg

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Kent 1
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I have had this problem on every Android I've owned. What finally worked for me is this. Go to settings tap apps tap Gmail and make sure battery setting is set to unrestricted.

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Kent 1
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I have had this issue with every Android phone I owned for 2 years now. Go to settings then apps then Gmail battery settings and make sure it's on unrestricted. On all my phones I always got my text messages but not my emails. I just checked the battery setting on messages and it was on unrestricted. This should solve your problem by making sure your battery settings are on unrestricted for any app you want to receive messages from. Truly frustrated myself!

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Cray74
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Speaking from 3 years in the future: this Gmail/battery usage seemed to help. In hindsight, I stopped getting gmail notifications when I adjusted battery usage to power saver before traveling.

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Members_rnyfWGm
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Thank you, thank you, thank you. YESSSSSSSSSS. Been trying periodically for a month to sort this!

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m_jahan
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This worked for me!!!

I tried other solutions mentioned in allthe comments but uninstalling-reinstalling gmail app's updates worked for me. Thanks!!

 

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