05-12-2023 04:51 PM
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05-12-2023 07:51 PM - last edited 05-12-2023 07:52 PM
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With some email systems like Gmail and Outlook you can log in to your inbox using a web browser rather than an email app. For troubleshooting purposes, are you able to do this?
Thanks.
05-12-2023 09:14 PM
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06-12-2023 12:58 AM - last edited 06-12-2023 12:59 AM
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Hi @Angeleer Additionally are your email sync settings correct, see these articles for details on the Samsung e mail app and g mail https://www.samsung.com/uk/support/mobile-devices/troubleshooting/ https://support.google.com/mail/troubleshooter/2650727?hl=en-GB
sometimes it may be necessary to clear the cache of the email app/ set up the email account in the application again. Ensure there is also sufficient storage in the email account.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
