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Moisture on front camera s23

(Topic created on: 24-07-2024 02:19 PM)
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S23 mobile
First Poster
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I bought s23 on 19 july and a day later i saw that my camera have moisture , whenever i use my mobile camera outdoor in mist weather my camera got moisture what ia this i want solution on this is this normal or i only have this kind of problem

 

Please help samsung

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2 REPLIES 2
Robin999
Samsung Members Star ★
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Hi, and welcome to the community

The S23 has an IP68 rating and has complete dust protection and temporary immersion in up to 1.5m of freshwater for up to 30 minutes.

It's possible that atmospheric conditions could cause misting on the lenses. However, there's also the possibility that the waterproof seals have been compromised, and moisture has been allowed to get inside. It's also worth noting that any water ingress may void your warranty.

Your best bet is to contact the retailer immediately.
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AB2894
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I have same issue. Did you contact samsung service center?

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