EmmaLouiseH
Student
19-05-2021 08:18 PM - last edited 19-05-2021 08:22 PM
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I've had nothing but issues with charging my S21 Ultra 5G! I've had the phone since February and initially had no problems at all. Since March my phone is constantly coming up with the warning message of moisture detected in charging port! My phone has not been exposed to moisture and I have cleaned out the charging port and even the charger end. I've followed all the steps advised on the warning message and still had no luck! My phone can be charging (when the warning message has finally cleared) and all of a sudden start with the warning noise saying moisture has been detected. If the message does not display whilst my device is charging the minute I unplug my device the message appears! I've also turned the device off and back on to see if the message clears but it doesn't! I've never had any previous problems with any of the galaxy range but this is putting me off future Samsung devices!
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Robin Mavonyani
Student
01-07-2024 08:11 AM
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The previous Samsung I had. I bought in 2016. I had no issues with it at all. In 2021 I gave my old phone up for an upgrade to S21 Ultra and now in 2024 I'm already having issues. I must say it is very disappointing. I feel they are causing these system errors on purpose so that we keep upgrading phones. The moisture detected error simply won't go away. I have tried everything.

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