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Messages deleted

(Topic created on: 27-06-2023 04:12 PM)
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user4321
Apprentice

‎27-06-2023 04:12 PM

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Hi, I accidentally deleted all my messages from my messages app. Does anybody know how to retrieve them?
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5 REPLIES 5
JAMES4578
Samsung Members Star ★★

‎27-06-2023 04:37 PM

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Hi @user4321  Go to Messages, tap Menu Bar  3 dots (More options)-Recycle Bin. click Messages you want to Restore. They are only kept for 30 days though.  It is advisable to take Back ups periodically in Accounts and Backup-Samsung Cloud.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


user4321
Apprentice

‎27-06-2023 06:18 PM

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In response to JAMES4578
Hi JAMES4578, thanks for your message. There's no recycle bin option for me. Tried looking it up online, but it only showed me what you've told me. Don't know what else to do.
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user4321
Apprentice

‎27-06-2023 06:23 PM

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In response to user4321
Added a few screenshots to show what I mean.Screenshot_20230627-182121_Messages.jpgScreenshot_20230627-182130_Messages.jpgScreenshot_20230627-182138_Messages.jpgScreenshot_20230627-182159_Messages.jpg
JAMES4578
Samsung Members Star ★★

‎27-06-2023 08:23 PM

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In response to user4321
If you do have the Recycle Bin option on this screen I suspect it is not an option on the S9.

In this case you would only be able to restore the messages if you had previously taken a Back Up.Screenshot_20230627_202005_Messages.jpg

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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user4321
Apprentice

‎27-06-2023 11:26 PM

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Okay then. Thanks for trying to help, I appreciate it
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