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Malware alert

(Topic created on: 02-01-2023 09:38 PM)
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katt11
Apprentice
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Hi guys.

I'm looking for some advice. My S20 FE alerted me about malware that has effected my phone. I'm trying to search for clear data but with no success.

I don't know if I should use an app from Samsung store to sort this prob as I've not had this notification til now.







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7 REPLIES 7
-Robot-
Samsung Members Star ★
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Does it tell you what app is the malware? I would definitely change all my banking apps passwords from a pc

If you have Nortons on or any other malware scanner I would run it
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katt11
Apprentice
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It comes from Google. I now have an android face on my with a symbol looks like chrome.
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-Robot-
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Could you send us screen cap?
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katt11
Apprentice
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Took forever. No simple way of screenshot like other pass samsung. This is the warning, I get notifications about spam, threat to device. Screenshot_20230103_015324_Photos.jpg
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-Robot-
Samsung Members Star ★
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This is fake report, it coming from your browser so I would make sure you clear all browser cache, chrome and Samsung browser
-Robot-
Samsung Members Star ★
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I hope you didn't click on any links? If you did you mostly downloaded the malware to your phone.

Please change all you password to your bank accounts

Doesn't device care have some Mcafee security on you phone? If yes run it
katt11
Apprentice
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I didn't think mcafee protects Android phone. I only know them for the computer side of things
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