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Lost Images

(Topic created on: 28-09-2019 03:48 PM)
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dustgordi1235
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Hi, I recently updated my software 1 day ago and I have lost all my images that were saved in my SD card, anyone would know how to recver them?

 

thanks

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BandOfBrothers
Samsung Members Star ★★
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Can you take the Sd card out and try it in a reader or another device to see if they are there ? 

 

If theybare then try re inserting the Sd card into the phone and see if that helps it now see them.

 

If the images have somehow been wiped to which I can't see a software update doing _ but instead is more likely to be a Sd card issue then they might be lost if you haven't backed up to an online vault such as Samsung Cloud, Dropbox or Google etc.

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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