loose charging port s21 ultra

[BeardyTom]

Has anyone had any issues with a loose charging port on an s21 ultra I seem to have alot of play with the Samsung charger provided should it be like this?

[BeardyTom]

I had a repair booked then samsung email saying they cancelled it starting to lose faith with it a bit now charging is fine its just the data transfer and android auto

[Kimc205]

I also have issues with my charging cables. In android auto in my 2020 acura, when the car moves and the phone moves I lose connection.

Also my charging at home has been loose and unreliable.

I have been just living with it. Following this chat...

[dana24]

yes! I have had my phone LESS THAN A MONTH! and it's already having issues. I know it's a loose port bc the cable wiggles. it will charge for a minute and then stop if it's jostled even slightly. and that's with the Samsung cord that it came with and the 3rd party cord I bought

[dana24]

mine isn't overheating (except once).  but this charging issue makes me want to return it and reactivate my s9

[Tyler coutts]

Mine is starting to do the same thing and I thought it was my cord but every cord I try it doesn't stay in it just keeps coming Los and falling out while it's charging 

[AndrewL]

@Tyler coutts : If the problem has persisted with multiple cables, then this suggests that the issue is stemming from the charging port itself. If the cable feels loose, and a connection cannot be maintained, then please try heading to the Samsung Members app > Press and hold on the app icon > Diagnostics > Cable charging, and follow the on screen prompts. If an 'Action required' notification is displayed after the test, please reach out to our Help Desk via samsung.com > Scroll to the bottom of the page > Contact us, and an advisor will be able to arrange for your Galaxy S21 to be inspected and repaired by an authorised engineer. 

[tjet73]

Same problem here. Had the same issue with my S10 edge and had to pay the $250 deductible to get a new one. I've about had it with Samsung phones.

[EvanS21ULTRA]

I came here because I have been having the same problem. My phone is about 6 months old. I have a S21 Ultra and since day 1 I have used the USB fast charge brick and USBC TO USBC cable from my local electronic retailer. Now I go to plug in my phone, and it will say "8hrs remaining until charged" and I'm like "that's not right??" so I do that about 5-6 times and finally it registers and says "1hr 25mins remaining" "FAST CHARGING". I'm tired of doing this. This is a problem that should of been solved on day 1 because it's the most common a phone can have. This is my first Samsung phone, and will definitely be my last. 

[Hamsung]

I don't blame you, my last 4 samsung phones have all developed charger port problems of some sort. Usb-c are always loose and stop charging, the micro USB phones all had bad connector problems the center pins would bend and slightly touch the ground and start a battery drain.  Absolutely shocking cheap quality parts are used in Samsung phones.  

Yet I have cheap devices i.e non samsung that last for years and have never have port problems.  

[StevieM90]

Yes. My phone goes in and out of charging all of the time. Mostly if the angle changes by a hair or if I'm holding it. But some times on the edge of my desk it will go in and out every few seconds.