01-07-2022 05:40 PM
05-04-2023 05:15 PM
My Samsung 10+ doing the same !!! Showing last notification "Android System". Set this to "deliver quietly" but still getting loud music every few minutes ????
Samsung please help !!!!!!
07-04-2023 01:13 PM
Pandora and Libby apps start randomly playing on my phone. Automatically start playing in my car when the phone connects to Bluetooth even though the app is closed and has not been recently used. Pandora also randomly played in the middle of the night last night, even though the app was closed and had not been used in 3-4 hours. I realize they run in the background, but what sets them off? This has been a persistent problem for the last couple of years.
21-04-2023 10:35 AM
I'm experiencing this on my Galaxy A51. The Over the Horizon music is played at random, which is quite unpleasant and upsetting at night. Samsung If you don't solve it, you'll lose a customer.
08-05-2023 07:37 AM
I have the same problem the last few weeks and I can't identify the app that does it.
The apps mentioned here I never use, so I guess it's an android issue.
18-05-2023 10:50 AM
My samsung S10 also plays music always early morning from my App " Amazon music" without my permission, it's a pain
02-07-2023 08:03 AM
@NinaWildeUK wrote:
I just did the latest Android update and suddenly it keeps playing music for no reason even when I press stop and close any appsWhy?How can I stop this ?Literally hadn't even restarted my phone after the update and some random music playing from SoundCloud lol .. hadn't had chance to even touch my phonePlease help Samsung .. and please log this bug me too!!! Every few minutes and no app is causing it. Nothing open or recently used in stores. Rebooted and it continues.
02-07-2023 10:26 AM - last edited 02-07-2023 10:29 AM
@Buzzieboi: If you should encounter this issue again, please head to Settings > Notifications > Recently sent, and check to see if any apps are listed that correspond with the music you're hearing. If you're able to identify the relevant app, tap on it, and explore your notification options from here, such as switching off 'Alert', or toggling off notifications for the app altogether.
If the issue should persist, then please send an Error Report with accompanying System Log Data, so we can investigate the problem from a software perspective. To do this, please head to the Members app > Get Help > Error Report > Tap 'OK' to send System Log Data > Select the symptom, and include as much detail as possible. To ensure your logs accurately reflect the issue you're experiencing, we'd like you to submit your report within 5 minutes of encountering the problem. Our engineers will then investigate this and respond to you with a solution via the Members app.
02-07-2023 10:35 AM
I don't see 'recently sent or recently received under the notifications setting
02-07-2023 10:37 AM
Found it. Will do.
07-07-2023 05:39 AM
I did this but have not heard back from you and I am still getting this random music starting even in the middle of the night sometimes when my phone is sleeping