S10+ firmware update

[emarld]

My phone doesn't want to update using the traditional methods so I'm going to try and flash it, what's the latest firmware I should use for it?

[Brooklin]

Bad idea. The S10+ is not able to get the largest updates as its an older Samsung device. Flashing it could cause more issues then Grant you any benefits.

[OmegaMutant]

Hi and welcome 👋

Having a very quick Google the XAA characters there suggest your phone is from US so that could be as to why it's not updating (assuming you're not in US.)

How long have you had the phone?

[BandOfBrothers]

Hello 👋 and Welcome to the Samsung Community Forum. 

I would advise against flashing because if it goes wrong ,and makes the phone unstable or stops the phone from working then Samsung would charge a fee to resolve this ,or won't touch a phone if it's been imported. 

Have you considered Samsung SmartSwitch. 

https://www.samsung.com/uk/support/mobile-devices/how-to-troubleshoot-software-update-issues 

And https://www.samsung.com/uk/support/mobile-devices/how-to-update-your-samsung-galaxy-phone-or-tablet/ 

If i can be of any further help please don't hesitate to ask  😎 

[MNas04]

Android 12 is the latest os update on the S10 series. Where did you buy the phone from?

[Moiramon]

If you really want to try to sort it out then you don't need to flash the phone. It will be your CSC that is the problem. XAA is US unlocked. It isn't correct that it won't receive updates if you're outside the region, in your case US. The full CSC code needs to be correct. My phone is US spec with a XAA CSC and receives updates on the UK.
The first image is my CSC and the second is what they mean.