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I'm able to unlock phone with gestures but cannot access security options and secure folder

(Topic created on: 13-01-2022 01:56 PM)
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Obstidian
Student
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Hi, 

so basically i upgraded from android 11 to android 12 and i'm able to unlock phone normally with my gesture and fingerprint but biometrics wont work in apps and i cannot access security menu. My gesture don't work.

 

some ideas what to do? 

 

thanks.

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2 Solutions


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Solution
Obstidian
Student
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Just fixed it. I just deleted system cache and restarted. 

 

Thanks for trying to help.

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Pugs1957
Samsung Members Star ★
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Nice one 👍

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3 REPLIES 3
Pugs1957
Samsung Members Star ★
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Hi, have you cleared your system cache? Which apps are causing issues? If they are third party apps are they compatible with Android 12. Are you sayying settings> Biometrics and security is not available?

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Solution
Obstidian
Student
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Just fixed it. I just deleted system cache and restarted. 

 

Thanks for trying to help.

Solution
Pugs1957
Samsung Members Star ★
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Nice one 👍
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