I'm able to unlock phone with gestures but cannot access security options and secure folder

[Obstidian]

Hi, 

so basically i upgraded from android 11 to android 12 and i'm able to unlock phone normally with my gesture and fingerprint but biometrics wont work in apps and i cannot access security menu. My gesture don't work.

some ideas what to do? 

thanks.

[Pugs1957]

Hi, have you cleared your system cache? Which apps are causing issues? If they are third party apps are they compatible with Android 12. Are you sayying settings> Biometrics and security is not available?

[Obstidian · Accepted solution]

Just fixed it. I just deleted system cache and restarted. 

Thanks for trying to help.

[Pugs1957 · Accepted solution]

Nice one 👍