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How tough are internals?

(Topic created on: 14-04-2022 11:04 AM)
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S786
Voyager
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So my 21U lives in its case. However ive had a few drops on carpet from about 3 feet over the time ive owned it. Just wondering how strong are the internals of the phone. 
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TRY2HELP
Helping Hand
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The internal of the phone a very sturdy, the on thing that make it become loose is that your phone drop on concrete on the road and get runs over by a lorry/truck. Then you might get a bit loosen with the component inside, but apart from that nothing to worry much.
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AndrewL
Moderator
Moderator
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@S786: The S21 Ultra, along with all our phones, are drop tested to ensure that they're robust enough to withstand falls from a certain height. If your S21 Ultra is still functioning as expected after you dropped it, then you don't have anything to worry about. If the screen or casing is damaged or cracked after a fall, then this would be more cause for concern, as it could leave the internal components exposed, or susceptible to liquid damage. In this instance, I would recommend reaching out to us to arrange a repair, so an engineer can bring it back to its warranty specifications for you. 

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