14-04-2022 07:51 AM
14-04-2022 11:04 AM
14-04-2022 01:53 PM
@S786: The S21 Ultra, along with all our phones, are drop tested to ensure that they're robust enough to withstand falls from a certain height. If your S21 Ultra is still functioning as expected after you dropped it, then you don't have anything to worry about. If the screen or casing is damaged or cracked after a fall, then this would be more cause for concern, as it could leave the internal components exposed, or susceptible to liquid damage. In this instance, I would recommend reaching out to us to arrange a repair, so an engineer can bring it back to its warranty specifications for you.