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Help?? Apps keep crashing on device

(Topic created on: 23-03-2021 12:21 PM)
2867 Views
Greeny0601
Explorer
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Apps keep crashing on device... Any one having a similar issue?? 

Handful of apps not all...have rebooted and cleared cache etc
176 REPLIES 176
Bennyboi
First Poster
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thanks alot, you just solved a problem that has kept me in a worried mood for the past 36hours. but why is that 'Android System Web' The problem?
nonetheless I will share this for others with similar problem to see too and put their worry to rest.
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danmidd
Voyager
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There are several posts about this you need to go into the Google play store and update the web view thing .. it sorted it for me 🙂👍
Solution
DannyT
Moderator
Moderator
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Hey all,

Samsung is aware of this phenomenon which may appear on Galaxy devices due to a Google Webview issue, and this problem has already been resolved with the latest app update. You don't need to delete the updates any longer. We've also updated Chrome to version 89.0.4389.105. Update both apps by following these steps:

- Android System Webview : Settings > Apps > Search Webview > Tab Android System Webview > App details in store > Update
- Chrome: Settings > Apps > Chrome > App details in store > Update
* If the Update menu is not available, please tap the Enable button to enable the update. 

 

Hope this helps! 


Welcome to the Community!

CherryG
Apprentice
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I have same issue with apps crashing that had previously worked OK. help
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DannyT
Moderator
Moderator
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Hey all,

Samsung is aware of this phenomenon which may appear on Galaxy devices due to a Google Webview issue, and this problem has already been resolved with the latest app update. You don't need to delete the updates any longer. We've also updated Chrome to version 89.0.4389.105. Update both apps by following these steps:

- Android System Webview : Settings > Apps > Search Webview > Tab Android System Webview > App details in store > Update
- Chrome: Settings > Apps > Chrome > App details in store > Update
* If the Update menu is not available, please tap the Enable button to enable the update. 

 

Hope this helps! 


Welcome to the Community!

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kaz10
First Poster
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mine are crashing to keeps saying emails stopping cannot even type anything
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Jarvinio
First Poster
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happening to me too.
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GalaxyAsh
Voyager
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CherryG
Apprentice
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what is the web view thing and how do I get to it
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Jarvinio
First Poster
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keeps kicking out Google play too ??
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