Google playstore updates and downloads not working on S21 Ultra

[stevanon]

Anyone else having this issue? I've tried every suggestion from Google and Samsung. I have a list of updates that will "download" but won't "install" (just comes up with an error saying can't install this app while trying to install).

If anyone has a fix please do let me know!

The only thing I haven't tried is a master rest and getting Samsung to have a look at it.

[PeterL78]

I have the same problem but on a samsung s20 ultra

[Basvv85]

https://eu.community.samsung.com/t5/galaxy-s21-series/can-not-update-apps-after-oneui-4-update/m-p/4...

1. Go to settings, apps. Find Google play store and disable it. Actually, I did wipe cache and data for the app before disabling.

2. Reboot phone

3. Re-enable Google play store. 

[Members_i5pG2pd]

Hi all,

I have/had the same issue which is really annoying! None of the below mentioned (cache clearing etc.) solutions worked. Then I found a video how to switch off the built in McAffe antivirus SW (Samsung Galaxy S21 Ultra How to Deactivate McAfee Antivirus So that it Doesn't Drain Your Battery - ...), and it worked! Seems that the virus scanner is too rigid and stops the update process. I tested it only once, so hope it is working also in a long term (or Samsung and McAfee solves the issue). Last but not least, switching off the virus scanner can only be a really temporary solution and not advised let it be off!

[estounanet]

I also have that issue. Any tip?

[zedman]

Yes, switch off Macafee device protection. Do updates then you can turn it back on if you wish. TBH though I don't think you really need it. 

[Lalolan]

If you are using an app that installs a vpn like MobileXpression you could also have this problem. Disabling the VPN should allow the updates to proceed.