Gear VR after update - S10 plus

[Solitaire1]

Hi

Since the latest update on my S10plus I keep getting a notification about Gear VR not being supported and to uninstall it, I press uninstall but it just lists Facebook stuff and says done, but then I have to update Facebook and log in etc, then the next morning the message that it is not supported is back. Anybody know how to get rid of this please?

[BjarkeMC]

TO ALL: I just managed to get through to Samsungs Live chat support. Nice person, but, put short, he could do nothing if the collegues/development doesnt help him. He promised to "bring the issue" to them, but I got the impression, that i'll hear a PLONK if i'm the only one contacting Samsung. The do NOT read this forum, nor support it.
SO: If we are to get a fix to this, all of you have to contact Samsung, so that they can see how widespread the problem is. Use https://www.samsung.com/support/livechat/ , have patience but demand to get a solution to the problem.

[imraan_ahmed]

Hi. What software update is this?

Is it a security update for February 2022? 

Kindly share the version.

Thanks

[Solitaire1]

[imraan_ahmed]

Thanks.

I haven't yet received this update. Probably will come in the next few days.

[Solitaire1]

This is the latest one which seems to have fixed the issue... (Hopefully)

[BjarkeMC]

My kernal is update as of january 13th and security as of january 1st. I stille have the problem. I'm sorry to say.

[imraan_ahmed]

Just saw that I have the same update. But the notification is once again back.

So frustrating 😫 

[BjarkeMC]

If it is a fix, wouldn't support know? Their standard reply is "not our problem" even if it came with the update.

[Linda41]

I've just contacted Samsung Support chat.....Joyce was very helpful and suggested a 'soft reset' (hold down the  power button & volume down  button) until the screen goes black. 

So far so good - the pop up has gone . Waiting to see if it reappears in the morning 

[imraan_ahmed]

Umm.. holding the power button and volume down button only takes a screen shot 🤣🤣