Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

(Dooms)day 1

(Topic created on: 25-07-2022 03:16 PM)
513 Views
TemsikTiger
Explorer
Options

I got my new S21 G5 (NOT plus or ultra, NOT FE) today. 

Quickstart flyer does not say how to turn it on. i cant turn it on. i wanted to download the manual. therefore i have to register. i registered. IMEI is required. My IMEI (as on the two stickers outide) is rejected as "wrong IMEI". i coudnt find any support except for a stupid chat bot. So Samsung relies on "the community" instead of providing service. 

Who wants to help me as an unpaid Samsung service employee ?

 

0 Likes
10 REPLIES 10
TemsikTiger
Explorer
Options

Yes i now got tel support from Samsung. Phone is used and an old AT&T branded at least 2 years of usage. That is the reason why i couldnt enter the IMEI (in Europe you cant enter american IMEI, i learned). So i sent it back.

Sorry for bothering you and thank you again for helping me.