13-05-2020 11:20 AM
Help!!!
This is an ongoing issue for me and others....I've also heard this is affecting Huawei phones too...I have an S9
The issue: during a call (inbound or outbound) the keypad does not recognise/accept me pressing the numbers...
EG the automated voice at a call centre says "press 1 to select this option" - I press 1 and nothing happens - i actually get a "bleep" tone when i hit 1 but it doesn't register and the automated voice just repeats its message until i get fed up of pressing 1 multiple times....
26-09-2023 11:19 PM
I have the same issue with Galaxy A53 5G. Did try ALL the suggestions found here, nine of them worked. This is such a disappointment from Samsung. Honestly, I am changing company for good if this doesn't get sorted out. I am mean people, this device is still called a PHONE. So how come basic features of a phone doesn't work? Shamefull really
09-10-2023 02:52 PM
29-11-2023 10:30 AM
27-02-2024 01:55 PM
I still have this problem and indeed none of the above suggestions worked. any other suggestions?
Thank you