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Can not hard reset my Samsung S21 Ultra

(Topic created on: 24-11-2023 10:04 AM)
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Craigshaw1969
Journeyman
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Hi,

I gave my daughter my old Samsung S21 Ultra and she has reset the password then gone and forgotten it.  So I tried to hard reset it but it does not work.  I even let the battery die and then tried to reset but no luck.  The phone is not set up in developer mode.  I read somewhere that if I remove the battery inside that would reset.  the issue I have with that is that It wont be water proof any longer and in the past I have taking phone apart and replace screen but it so much hassle.  Is there a way to connect to computer and reset through software, or another way. please?  I have searched high and low on the internet and all I get back is hold down the on button and the up volume which does not work for me.  

thanks you so much for any help 

Craig 

20 REPLIES 20
Kdj
First Poster
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How to reset my Samsung Galaxy S21
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