24-11-2023 10:04 AM
Hi,
I gave my daughter my old Samsung S21 Ultra and she has reset the password then gone and forgotten it. So I tried to hard reset it but it does not work. I even let the battery die and then tried to reset but no luck. The phone is not set up in developer mode. I read somewhere that if I remove the battery inside that would reset. the issue I have with that is that It wont be water proof any longer and in the past I have taking phone apart and replace screen but it so much hassle. Is there a way to connect to computer and reset through software, or another way. please? I have searched high and low on the internet and all I get back is hold down the on button and the up volume which does not work for me.
thanks you so much for any help
Craig