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Call Volume Too Quiet S21 ULTRA

(Topic created on: 01-02-2021 12:00 PM)
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ATovey
Explorer
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Anyone else having issues with the speaker/call volume being too quiet. Husband and myself have each just purchased a s21 Ultra and we can barely hear the person on the other end of a call.

We have been long time Samsung S buyers so we are confident in ensuring volume is up, but can only have conversations on speaker!!! 

 

84 REPLIES 84
LHackworth
Student
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mine is exactly the same x
Colshie
Navigator
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Same here the quality and volume is very poor compared to my S10+
FluffStA
Explorer
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think we all needs a new phone
ATovey
Explorer
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I loved my s10+ and only traded it as my phone provider offereda deal I couldn't refuse. Admittedly I'm a bit disappointed I've done it now

adamlee
Big Cheese
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have you got Dolby Atmos turned on and set to auto?
ATovey
Explorer
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Nope I just checked!! I was excited for a moment then, thought you solved my problem lol

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adamlee
Big Cheese
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you need it turned on and set to auto. that boosts the volume
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ATovey
Explorer
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LOL I didn't realise what you meant.

I turned it on to auto, still quiet, changed the mode in auto to voices, and still quiet but only a very small bit louder. 

It sounds like I'm holding the phone far from my ear trying to listen. It's very weird.

Steven9761
Troubleshooter
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when in-call, simply press the VOLUME UP button on the side of the phone.