Are you not getting 4G in a particular place or everywhere you go @Bcfz83
As a process of elimination can you try your sim card in another phone and another sim card in your phone please ?
Can you look in your Settings and Connections and make sure Lte/3G/2G is ticked.
A Samsung Experience Store or Samsung Service Centre can help too with a diagnostic.
I wish you all the best with this situation.
🌈 Stay Safe & Stay Alert. 🌈
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
