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Battery discharge after system last update on S21

(Topic created on: 05-05-2025 07:47 AM)
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Members_3pDAzck
Apprentice
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Hello everyone,

 

I have been reading quite a lot on this subject and tried many options alrerady but nothing seems to be working. I have an S21 and I installed the last system update One UI 6.1. Since then the battery quickly discharge (using the phone in about 10 min, without using it in about 20 min). I have tried to reset it to factory, but didn't work. I also tried to clear wipe cache, but didn't change anything. I removed all apps I had, cleared the apps cache also but nothing changed either.  I really don't know what do to now and I don't want to buy a new phone since this one was perfectly working before the system update. Any help ?

6 REPLIES 6
Piper123
Samsung Members Star ★
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Hey there and welcome to the Samsung UK and EU Community Forum

Are you suggesting that your device goes from 100% to flat in 20 minutes?
S24 Ultra
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Members_3pDAzck
Apprentice
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Yes absolutely but it didn't act like that before the update 😞

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johnz237
SuperStar
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Care to go to the "device Care" and then battery-share that screenshot of it happening?
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Piper123
Samsung Members Star ★
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In addition to what @johnz237 has asked, can you also please post a screen shot of your battery usage?
S24 Ultra
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Members_3pDAzck
Apprentice
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HScreenshot_20250505_113824_Device care.jpgScreenshot_20250505_113839_Device care.jpgScreenshot_20250505_113851_Device care.jpgere are the different screenshots around the battery system I just took. Everything shows as being optimized.

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Members_3pDAzck
Apprentice
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Here is the battery usage, I guess. My phone is in French and not everything is an easy translation. It turned off many times already this morning. Hope this help.

 

Screenshot_20250505_134637_Device care.jpg

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