Wifi keeps dropping or fails to connect

[whobiggs-]

My Xcover 5 keeps losing the wifi completely, sometimes it fails to even find the connection at all. I'm currently writing this on a laptop next to the phone using the same router with no problems. I've done a reset but it made no difference, this only started to happen after the previous update to the one I did today. Any help would be appreciated, thanks.

[AsadM]

Hi @whobiggs-, if you haven't already, please try switching off your router for 20 seconds, and then reset it after you've switched it on. After the internet connection is stable, remove the Network you've currently added to the phone, and then re-add it. 

[whobiggs-]

Hi AsadM, thanks but it made no difference

[Whobiggs]

Thanks, I tried it but it made no difference