14-07-2025
09:01 AM
- last edited
14-07-2025
03:00 PM
by
ChrisB_
Hi, I have an old hotmail account, but since Thursday it will not send emails- help!!! Tried everything g I can think of...
Solved! Go to Solution.
14-07-2025 05:12 PM
@Kc006: If the issue is persistent across the app and website, and if you're unable to verify your account, then I recommend contacting Microsoft support, as this isn't something that we can resolve from this position.
14-07-2025 10:33 AM
Does it work on other devices?
Say hi to us on socials - @SamsungUK
14-07-2025 10:36 AM
14-07-2025 10:37 AM
Try on the web at Hotmail.com on your phone. If that works, you could try removing the account and trying to add it again, as it may be an authentication issue.
Say hi to us on socials - @SamsungUK
14-07-2025 11:11 AM
14-07-2025 11:18 AM
Did it work on Hotmail.com?
What happens when you press send, does it go to Outbox/Sent? Or is it just that it's not being received on the other end? Could try sending to another email address.
Say hi to us on socials - @SamsungUK
14-07-2025 11:24 AM
14-07-2025 11:57 AM
Delete the messages in your 'deleted' messages/ 'bin'. They are still taking up storage. Also check any files you have at onedrive.com.
You can also look at https://support.microsoft.com/en-us/office/storage-limits-in-outlook-com-7ac99134-69e5-4619-ac0b-2d3...
Say hi to us on socials - @SamsungUK
14-07-2025 02:01 PM
14-07-2025 03:50 PM
Change Recovery Email on Hotmail.com Account - Microsoft Community
Say hi to us on socials - @SamsungUK