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Original topic:

Unable to connect to Samsung Pay - S8

(Topic created on: 08-02-2018 08:31 PM)
waquzy
Journeyman
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Mobile Apps & Services

Hi everyone,

 

I have tried to google this problem and no one seems to have an answer to this. I'm from the UK and I have an unlocked S8 (SM-G950F) and I cannot connect to Samsung Pay no matter what I do.

 

I have tried uninstalling and re-installing the app and nothing, I have also tried without encrypting my phone and still the same issue... is there anything else I can do?Screenshot_20180208-201343.png

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28 REPLIES 28
Shane0524
Student
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Mobile Apps & Services

THE METHOD IN THAT LINK WORKS!! SERIOUSLY, JUST START CLICKING RETRY AND START ALL AT ONCE!!

it then gave me an error trying to enter the card saying it was unsupported but after trying again it worked!!!

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raduzvo
First Poster
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Mobile Apps & Services

I have the same problem  

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PicTic
Student
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Mobile Apps & Services
Exactly the same issue with me
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PicTic
Student
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Mobile Apps & Services

Hey, Did you manage to solve the issue at all?

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Shane0524
Student
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Mobile Apps & Services

Just keep clicking ok During set up even if it says error and it will work

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PicTic
Student
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Mobile Apps & Services

App won't let me press OK repeatedly. The moment I press OK I am booted out of the App.

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Shane0524
Student
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Mobile Apps & Services

Do this where you push ok and next repeatedly and it should work

 

//youtu.be/YgRKQho1dP8

 

 

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NOTE_9
First Poster
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Mobile Apps & Services

Download samsung pay app from google play store and then do a factory data reset. After setting up you will start getting framework updates for samsung pay app

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Dinnii
First Poster
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Mobile Apps & Services

Any updates on how to fix this problem? I have the same issue with my new Note 10 plus,  NZ model phone, trying to use Samsung pay in Australia.  

Does the factory reset solution work?

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