17-12-2023 08:30 AM
I have bought a new Samsung mobile phone and the shop where I bought the device from, transferred all the data from my old device to my new device. However, my Google mail and WhatsApp messages were not transferred. Google mail and WhatsApp apps were transferred without the messages. I guess for Google mail I need to add the email account on my new device and then the emails will be transferred. But what about the messages and contacts of WhatsApp. How can I transfer them from my old to my new device?
Solved! Go to Solution.
17-12-2023 08:47 AM
17-12-2023 08:50 AM
If the old phone is running on Android, then you can back up WhatsApp messages and media to Google Drive on your old phone. On the new phone, once you install WhatsApp and sign in, it will give you an option to download the backup from Google Drive.
17-12-2023 08:54 AM
17-12-2023 10:15 AM
17-12-2023 10:51 AM
It still backs up to Google Drive, just that the backup is counted towards the (free) storage limit.
17-12-2023 11:41 AM
17-12-2023 12:29 PM
17-12-2023 12:50 PM
17-12-2023 06:11 PM