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Original topic:

Text Message notification sound not working during a phone call

(Topic created on: 29-12-2020 05:31 AM)
ama37
First Poster
Options
Mobile Apps & Services

I have a Galaxy S10+.  When I am on a phone call and I receive a text message, I don't hear the text message notification sound.  I have all the corresponding options enabled in order to be able to hear the text notification sound during a phone call.  This is very annoying because this option is very important in order to not loose any text message that I receive during a phone call.

 

I was told by a Samsung agent that this option was permanently removed from Galaxy S10+ devices because many customers complaint about it (they say it is annoying).  Is it true that Samsung did this?  I don't know if this is true because how can Samsung eliminate an option that you can turn on and off by yourself.

 

How can I get this option to work on my phone?  Please, I need help.

 

I will appreciate any help.

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2 REPLIES 2
ama37
First Poster
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Mobile Apps & Services
 
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BandOfBrothers
Superuser II
Superuser II
Options
Mobile Apps & Services

@ama37 

 

Loo in this thread and a Google search may yield further help.

 

guidingtech.com/text-messaging-sound-not-working-android. 

 

I assume you've opened up your phone app and pressed the 3 little dots in the top right hand corner and chosen settings. Then Call Alerts and Ringtones and toggled On Notify During Calls.

 

I wish you all the best with this. 

 


Current Phone > Samsung Z Fold³ 5G.

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